Managements world over have been plagued by a disease called incrementalism and satisfactory under-performance. Organisations are thus always thinking about incremental growth and are happy to look at enhanced market share, improved customer satisfaction, higher IRR, ROI etc., based on previous years performance. This approach has been practised many a time fairly successfully especially in countries like
Decade by decade, thinkers have suggested various tools and techniques to improve the business performance. In the recent times Core competence, Reengineering, TQM, empowerment of teams and the like has been thought of as the panacea. Over the years it has become apparent that many new tools and techniques got delegated to fad dustbin by organisations, barring a few who made them work.
Per se, conceptually, the tools and techniques are excellent. The critical question is that do they work by themselves? The answer is decidedly no — successful application is directly relatable to organisation culture, which is nothing but the collective operative mind-sets and calibre of the individuals in the organisation. Human capital development is thus at the apex of any change process.
The essence and quality of such development is steeped deep into the roots of one’s value system, which is a natural evolution from the socio-cultural fabric of a nation. No organisation can thus grow by imitating others but has to develop and follow its own national and organisational culture.
· With increased integration of world economies, can we still live with this incrementalistic approach?
Given the current scenario, can business community in
We thus now need to brainstorm on ways to redefine management.
Redefine what and why?
Redefine why and how?
Redefine how and now?
And ultimately - now and in
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